Knowledge per product
Separate knowledge for each product, model or configuration.
How Vendor IQ works
A support layer between your team and everyone who bought from you: built from your product documentation and available on every channel.
Bring in your product knowledge
Manuals, spec sheets, setup guides and troubleshooting notes, organized by product line. Every answer comes from the documentation behind it.
Answer on any channel
Text, phone, email and web chat all use the same knowledge, so a customer gets the same answer however they reach you.
Escalate, track and learn
Questions that need your team become tickets with the history attached. Resolved answers feed back in, so the same question is answered straight away next time.
Built for selling through a network
Registered access
Limit answers to customers with a registered phone number.
Ready for distributors
Serve resellers and direct customers, each kept separate.
Product insight
See the most-asked questions by product, and where documentation falls short.
See it with documentation like yours
A demo takes about half an hour.
- Site
- Vendor IQ
- Domain
- vendoriq.app
- Pack
- vendor_network